How It Works
1
Contact
Fill out the form or send an email describing the problem
2
Quote
You'll receive an estimated quote and order number
3
Shipping
Ship the device or we arrange pickup
4
Repair
After diagnosis we confirm the cost and repair
Repair Request Form
Service Pricing
Diagnostics Only
€15-50
- Complete device diagnostics
- Problem identification
- Detailed repair quote
- FREE if you order the repair!
- Joy/Mug: €15 • Others: €25 • Venture: €50
Device Repair
€25-100
- Diagnostics always included!
- All Cricut and Silhouette models
- Component replacement
- Post-repair testing
- 30-day warranty
- Joy: €35 • Maker: €50 • Venture: €100
Maintenance
€40
- Professional calibration
- Device cleaning
- Cutting test and lubrication
- Basic maintenance
- All models: one price
ℹ️ Important: Prices shown are estimates and do not include replacement parts. Final quote will be provided after device diagnostics.
What's Included in Repair Price?
- ✅ FREE diagnostics (you don't pay separately!)
- ✅ Labor and working time
- ✅ Device cleaning
- ✅ Post-repair testing
- ✅ 30-day warranty
- ✅ Post-repair support
💰 Important to save money: When you order a repair, diagnostics is ALWAYS FREE! You only pay for diagnostics alone if you decide not to proceed with the repair.
📋 Terms of Service: Please review our full terms of service in FAQ, including warranty details, returns, and claims.
🎁 Promotion: When repairing two or more devices, get 15% off the second repair!