PRIVACY POLICY
I. General Information
1. Data Controller (Administrator)
The Data Controller for the processing of your personal data is: Paweł Ratańczuk, operating under the business name Paweł Ratańczuk IntegrateIt
- NIP (Tax ID): 8581663975
- REGON (Statistical ID): 540146866
- E-mail address for privacy matters: support@cricutdoctor.eu
The Controller processes personal data in accordance with the requirements of the Regulation (EU) 2016/679 (GDPR).
2. Definitions
- Service: Services related to the diagnostics, repair, and maintenance of Cricut machines (or other devices) provided as a mail-in service.
- User/Client: A natural person using the Services.
II. Purposes and Legal Bases for Data Processing
| Purpose of Data Processing | Categories of Processed Data | Legal Basis (GDPR) | Retention Period |
|---|---|---|---|
| Handling Inquiries | Name, e-mail, content of the message, phone number (optional). | Art. 6(1)(f) (Legitimate interest of the Controller in conducting correspondence). | Until the correspondence is concluded. |
| Performance of the Service Contract | Name, surname, shipping address, e-mail, phone number. | Art. 6(1)(b) (Necessity for the performance of the contract). | For the duration of the contract and until the expiration of the statute of limitations for civil claims (e.g., 3 years or warranty period). |
| Fulfilling Legal Obligations (accounting, tax) | Name, surname, address, NIP/VAT ID (if applicable). | Art. 6(1)(c) (Necessity for compliance with a legal obligation). | 5 years, counting from the end of the calendar year in which the tax payment deadline expired. |
| Website Analytics (anonymous) | IP address, location, browser type (pseudonymised data). | Art. 6(1)(f) (Legitimate interest of the Controller in optimizing the website's operation). | According to cookie settings. |
III. Recipients of Personal Data
Your personal data may be transferred to the following categories of entities (recipients):
- Entities supporting the performance of the service contract, in particular:
- Courier companies or the Polish Post (for sending and delivering the repaired device).
- Entities supporting the Controller in its business activities, in particular:
- Hosting service providers.
- Providers of accounting and legal advisory services.
- IT service providers.
IV. Your Rights Regarding Data Processing
As a Client, you have the following rights arising from the GDPR. To exercise these rights, please contact us using the e-mail address provided in Section I.
- Right of access to your personal data.
- Right to rectification (correction) of your data.
- Right to erasure ("right to be forgotten"), in certain situations.
- Right to restriction of processing.
- Right to object to the processing (when the legal basis is legitimate interest).
- Right to data portability.
- Right to lodge a complaint with a supervisory authority (in Poland: The President of the Personal Data Protection Office).
V. Information on Cookies
The Controller's website may use cookies for the purpose of:
- Facilitating the use of the website (saving settings).
- Analytical and statistical purposes (anonymous measurement of website traffic).
The User can independently and at any time change the settings regarding cookies, defining the conditions for their storage or access by cookies in their internet browser.